User Support

API Form Building Data Collection Account Issues Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.
Topic Replies Activity
Reminder about sharing personal and sensitive information on the community forum

To our KoBo Community, We would like to kindly remind everyone that you should never publicly share personal and sensitive information on the forum, such as account passwords or personally identifiable data. If sensitiv…

3 January 17, 2020
About the User Support category 4 May 29, 2019
How do I find the name of the file I updated from KoBoCollect to KoBoToolbox? 3 January 21, 2020
Enketo recorded constant latlong for different points in different locations 2 January 21, 2020
Forms shared between accounts not appearing on mobile devices 2 January 21, 2020
Add restriction for selecting two contradictory response options in kobotoolbox 2 January 21, 2020
API v1 Returns Objects with missig Properties
6 January 21, 2020
How do i import csv data to KoBoToobox server?
1 January 21, 2020
Pop up message to check option selected 1 January 21, 2020
Remove or block records already worked 1 January 21, 2020
Can't connect KoBoCollect android app with the server 9 January 21, 2020
How do i make a days in a drop-down option in KoBoToolbox? 2 January 21, 2020
How to make a unique id (like XX><XX><XXXXX) in KoBoToolbox 2 January 21, 2020
How do i build my survey form using the styling prompt in KoBoToolbox? 2 January 21, 2020
How can I use auto incremental value for a serial number in KoBoToolbox? 2 January 21, 2020
Date Format 7 January 21, 2020
Could not load GPS data on view on map 10 January 21, 2020
Issue with admin settings in 1.23.3 5 January 21, 2020
KoBoCollect on Android 10 4 January 21, 2020
KoBoCollect unable to load 6 January 21, 2020
Kobo Collect App v1.23.3k crashes 5 January 21, 2020
Error App Kobocollect 1.23.3k 15 January 21, 2020
Uploading XLSForms through kobotoolbox rest api using Python
2 January 20, 2020
Stolen data devices 3 January 20, 2020
Create a multiple choice question 9 January 20, 2020
Option to send email notification to users if their submission is edited / validated 3 January 20, 2020
Change size of columns in the Matrix 5 January 20, 2020
Supervisor control and record validation 5 January 19, 2020
Restrict number of choices in a multiple choice question based on a response from a previous question 7 January 19, 2020
Creating a warning sign if a QR/barcode is scanned twice 3 January 19, 2020