User Support


Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. API Account Issues Form Building Data Collection Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory.
Topic Replies Activity
About the User Support category 4 May 29, 2019
Export failed when selected "Include fields from all deployed versions" 1 February 21, 2020
Passing Parameter to launch URL 4 February 21, 2020
Xls form Download Error 9 February 21, 2020
Unable to download data from KoBoToolbox server using ODK Briefcase 19 February 21, 2020
How to upload data to KoBoToolbox server from KoBoCollect android app? 2 February 21, 2020
URGENT: "Sorry, this response is invalid" error means we cannot finalize surveys on KoboCollect 6 February 21, 2020
How to use Google drive as cloud for KoBoCollect? 2 February 21, 2020
Can't get the map (search for location) in phones 11 February 21, 2020
Data received are blank (except metadata) 11 February 21, 2020
One or Multipleselection and optional text answer for one question 3 February 20, 2020
How to make a constraint on a question basing a previous question? 5 February 20, 2020
Unable to upload XLSForm on Humanitarian Server 3 February 20, 2020
Question Matrix Mobile Problem 6 February 20, 2020
How do i make a Date type constraint in KoBoToolbox 7 February 20, 2020
I can't view maps in GPS questions! 9 February 20, 2020
Validation Criteria for Area Question 3 February 17, 2020
Using Kobo for online self completion surveys 5 February 19, 2020
How do we control an unwanted submission from a user (person) who should have accidentally acquired the survey link? 2 February 19, 2020
Mail Merge in Data 1 February 19, 2020
Rest API connection with R studio
API
3 February 19, 2020
Confirmation message after form has been submitted 7 February 19, 2020
Unique link 3 February 19, 2020
Maximum number of characters in text questions 6 February 19, 2020
Authentication not provided error using access token (oauth)
API
5 February 19, 2020
Dynamic selects with the search() expression 9 February 18, 2020
How do i change my username in KoBoToolbox? 4 February 18, 2020
Using datetime to calculate hours - doesn't work 6 February 18, 2020
Loading error 3 February 18, 2020
Auto generating age in years and months from Date of Birth 31 February 18, 2020