User Support


Account Issues Data Management This subcategory is meant for questions related to managing and downloading your data, sharing permissions, and creating reports and maps. API Data Collection Bug Reporting There is an official process and template to report bugs discovered on KoBoToolbox on our GitHub issues page. However, KoBo users can also report and fill the same template here by clicking + New Topic within this subcategory. Form Building
Topic Replies Activity
About the User Support category 5 February 26, 2020
Datetime type question not working in Enekto 2 March 30, 2020
Negative duration detected while calculating form-filling-time 4 March 29, 2020
How to calculate per page data entry duration (in ENKETO, pages theme)? 2 November 4, 2019
Using a library question to a form remains static and does not automatically update if library is changed 3 March 28, 2020
Error receiving responses to "label" field in table-list appearance 10 March 28, 2020
Redeployment failed 7 March 28, 2020
Error downloading pictures from the from 5 March 27, 2020
Choice filter option in Kobo please support with checking the syntax of xls form 10 March 27, 2020
Is there a way to rest through REST api all submission? 5 March 26, 2020
Validation or Constrain 2 March 26, 2020
Adding recordings to surveys for illiterate participants 4 March 26, 2020
Error in loading second language (from English -en- to Bo Laos -bgl) 3 March 26, 2020
Cannot view responses on tablet with a question that has 800 choices 2 March 26, 2020
How do i create a drop down choices like in Excel and design a form that has a cascading select question? 2 March 26, 2020
Do we have online course on KoBoToolbox? 6 March 26, 2020
How to use barcode question? (PC, Mac, iPhone, Android) (need barcode scanner?) 4 March 25, 2020
Mobile phone panels: only show respondents that still need to be called 3 March 25, 2020
Unable to select image from Media URL 6 March 25, 2020
Integrate Kobo with Application via Iframe and API
API
3 March 24, 2020
Problem with image from external server
API
6 March 24, 2020
Problems uploading completed surveys from KoboCollect 2 March 24, 2020
Help me out on Error 500 7 March 24, 2020
GPS Signal 4 March 24, 2020
Missing media from .zip download 11 March 23, 2020
Making constraint with date entry (allowing only today's date) 8 March 23, 2020
Using preceding DATE-TIME question's response to constraint a question 9 March 23, 2020
Unnamed Language Appearing On Its Own 13 March 22, 2020
About Adding Family Member for Group in easier way 3 March 21, 2020
Integration of question in table form 2 March 21, 2020