User Support

Topic	Replies	Views	Activity
Kobo Collect app - sending additional projects to the same users Data Collection kobocollect , sharing-permissions , configuration	5	49	April 19, 2024
Delete photos from kobotoolbox Data Management delete-media	3	34	April 19, 2024
About replying you in private for media files issue Data Collection csv-file , loading-error	1	18	April 19, 2024
The 5 minutes delay in synchronising the last submission Form Building dynamic-data	1	13	April 19, 2024
Matrix Questions Messed up on the row Form Building question-matrix	1	21	April 19, 2024
Loading chunk 228 failed Account Issues error-message , ui	1	23	April 19, 2024
Using API to upload media files? API api , pull-data , csv-file , python , curl	48	4653	April 18, 2024
Limit decimal digits in decimal question Form Building calculation , calculate , regex , round	14	8429	April 18, 2024
Insert line breaks into text for 'Note' question type using form builder Form Building grouping-questions , field-list , note	8	4486	April 18, 2024
Csv-file limit Form Building csv-file	5	41	April 18, 2024
I uploaded the xsl version and keep getting the same error Data Collection csv-file , loading-error	1	14	April 18, 2024
Duplicate Signature in different signature fields Data Management signature , private-message	5	87	April 18, 2024
Creating a WHOQOL-BREF tool Data Management public-collections , library	1	17	April 18, 2024
Having issues with media files Data Collection csv-file , loading-error	2	25	April 18, 2024
How to create a form that will not allow votes to vote again for the second time (in KoboToolbox)? Form Building avoid-duplication , dynamic-data	1	41	April 18, 2024
Server error 500 editing Data Management submission-error , edit-submission	1	25	April 18, 2024
Community Plan terms and conditions Account Issues subscription-plan , faq	1	17	April 18, 2024
Response options do not show for a select_one question in a repeat nested group Form Building repeat-group , select-one	1	14	April 18, 2024
What's the best way to reverse lat lang data collectd through forms and add the resulting addresses as an additional column to the database? Form Building geopoint , reverse-geocoding , selected-at	3	34	April 17, 2024
Linking KoBoToolbox to looker studio Data Management api , power-bi , excel-power-query , looker-studio	3	153	April 17, 2024
Unable to add new team members to a project Data Management sharing-permissions	3	34	April 17, 2024
Not applicable in likert scale Form Building calculation , calculate , sum , likert , if-statement	3	33	April 17, 2024
How to export data as labels and XML values together in a single XLS file download? Data Management select-one , select-multiple , data-download , label , xml-value	3	23	April 17, 2024
Data from Sent questionnaires from mobile app not showing on laptop. the form is showing on the table but the data is empty Data Management repeat-group , data-download , data-missing , private-message	5	55	April 17, 2024
Toolbox needs Form Building styling-prompts	3	39	April 17, 2024
Cycle detected in form's relevant and calculation logic! Form Building odk-validate	3	27	April 17, 2024
I am having challenge fetching my forms from the server Data Collection bug , kobocollect , get-blank-form	7	58	April 17, 2024
Automatic Failure of kobo data updating on the Google sheet Data Management google-sheet , synchronous-export	2	31	April 17, 2024
Two dates validation (adding certain number of days to an existing date) Form Building constraint , date , new-article	7	112	April 16, 2024
Assistance Needed: Missing Data Columns Post-Form Update Data Management data-missing , view-table-data	2	28	April 16, 2024