User Support

Topic	Replies	Views	Activity
Unable to deploy-09012025 Form Building odk-validate , deploy-error	1	10	January 9, 2025
How do u grant access to a client to only view data submission without having access to download and export data on my account? Data Management view-table-data , data-public	4	18	January 9, 2025
Server error (500 error)! Form Building odk-validate , deploy-error	1	8	January 9, 2025
I am facing the same issue - unable to deploy for hours now Form Building odk-validate , deploy-error	1	5	January 9, 2025
What should i do? I deployed the form by accidentally so how can i undo it? Form Building redeploy , form-version , clone-project , new-article	1	12	January 9, 2025
Helppp! error message Form Building odk-validate , form-design-error	7	23	January 9, 2025
Technical assistance Form Building geoshape , area-calculation	2	16	January 9, 2025
Error 500 Server Error humanitarianresponse.info Account Issues server-issues	46	1787	October 25, 2024
The option it is not working in the choice list. ### how to change the font size on the choice list? Form Building kobocollect , choices , styling-prompts	2	26	January 8, 2025
Create a form with a geoshape type question and then have a sketch automatically Form Building geoshape	2	18	January 8, 2025
Media Attachments Splitting Data Management download-media	3	14	January 8, 2025
I cant deploy my form it Show me the Error 500 Form Building odk-validate , deploy-error	1	15	January 8, 2025
Server error (500) Code Form Building odk-validate , form-design-error , deploy-error	7	107	January 8, 2025
API to Google Sheet without 'API Connector Pro' Data Management api , google-data-studio , google-sheet	12	2460	January 8, 2025
Soon after deleting the data I was hoping I can submit the data that were in my drafts but the attached error message kept appearing Data Collection kobocollect , submission-error	9	33	January 8, 2025
Am creating a new kobotoolbox account but the feedback a get is Server error (500) Account Issues creating-account	4	17	January 8, 2025
I keep getting a 500 server error when I try to login Account Issues login	1	23	January 8, 2025
Error Msg for Redeploying the Form Form Building xlsform , redeploy , odk-validate , label	4	36	January 8, 2025
URGENT: ERROR 500 in multiple accounts Form Building odk-validate	3	22	January 8, 2025
Am in Africa and can i use the EU Server to create a kobotoolbox account Account Issues creating-account , server-location	1	9	January 8, 2025
Global Server & EU Server User Support server-location	2	104	January 8, 2025
My form failing to process in kobol tool collect Form Building odk-validate	9	28	January 8, 2025
Form failing to process on my android Data Collection kobocollect , get-blank-form , configuration	4	24	January 8, 2025
Difficulty redeploying a form (500 error) Form Building odk-validate , deploy-error	1	112	January 8, 2025
Unable to deploy/redeploy questionnaire: error 500 Form Building form-design-error , deploy-error	2	100	January 8, 2025
Problem Updating Surveys in Kobo API: Inconsistent Changes Based on Creation Date Data Management api , resource-materials , python , edit-submission	1	18	January 7, 2025
Upload edited dataset back to Kobo account Data Management edit-submission	3	19	January 7, 2025
Verification needed: GPS location not recorded on iOS with Enketo Data Collection enketo , gps	3	40	January 7, 2025
Sharing the data collection tools to data collectors only one project from many of my projects Data Management sharing-permissions	3	35	January 7, 2025
Matrix question does not display properly in PC browser and Iphone safari Form Building enketo , grid-theme	1	12	January 7, 2025