404 error when making submission from the Collect Android App to the server

Hi @Kal_Lam
I have the same issue as you can see in the screenshot.
I not identifiy difference in the name project between app and user account

The username account is : xxxxxxx.
This submission are integrated in a big survey that is just starting,
bests,
Samuel

1 Like

@Samuel1, is this an issue with only a single device or is it an issue with other devices too? Could you also share with me the screenshot from your app (Settings>Server)? That should give us a clue if there is any configuration issue.