502 Bad Gateway, when Click over Data Tab

ajrd · April 27, 2021, 5:13pm

I get this error when Click over Data Tab.

502 Bad Gateway

Here detail info.

stephanealoo · April 27, 2021, 5:18pm

Hi,
Can you confirm if this happens in all the browsers you have?
Stephane

ajrd · April 27, 2021, 5:32pm

Hi Stephanealoo, it happen with Google Chrome and FireFox, that are the browsers I normally use.

Thanks for your interest.

ajrd · April 27, 2021, 5:41pm

Just in order to clarify!

The error only hapen with this form “RPM”, and the form was working ok until now.

Thanks for any comment that can help in this issue.

Kal_Lam · April 28, 2021, 5:52am

@ajrd, it seems like this survey project has approximately 13k submissions. How many submissions do the other projects have? Could you kindly share them with the community?

ajrd · April 28, 2021, 12:58pm

Hello Kal_Lam, good morning!
The problem with our “RPM” form is now solved!
Would you tell me what the problem was?
Was you who solved it?
How to avoid falling into this problem again?
We have other forms also with an interesting volume of submission, how can we share this with the Community?

ajrd · April 28, 2021, 1:04pm

Also, Thanks a lot for solve our problem.

Kal_Lam · April 28, 2021, 1:04pm

@ajrd, this should be only a temporary fix. Will however reach you back when we have a permanent fix for the same.

ajrd · April 28, 2021, 1:33pm

Ok, Understand!
Thanks a lot!!