502 Bad Gateway_

User Support Account Issues
1

Hello There,
kc.humanitarianresponse server is super slow and gives error for 3 hours. Im receivng below message.

502 Bad Gateway

502 Bad Gateway

nginx/1.19.10
1 Like
2

Hi Emre, thanks for raising the issue we are also having same problem.

1 Like
3

@emreozkan90, @anilgnydn, are you still facing the issue? If yes, could you also let us know when you see this issue? I, however, don’t see this at my end at the moment. Maybe I could also check it out.

4

yes still we are facing, the server is so slow that the page cannot be loaded

error
error1917×1077 124 KB

5

Thank you for bringing this to our attention. We will fix it and let you know!

6

Hi @Kal_Lam the problem is still persist from our side as well. Thanks for your support

image
image1469×595 8.66 KB

1 Like
7

Thank you for updating this @anilgnydn!

1 Like
8

just for update

image
image1847×879 8.78 KB

9

We are also experiencing the same. Please assist

1 Like
10

The server has been restored @emreozkan90, @anilgnydn, @Chilo! Please feel free to reach us back if issues persist!

4 Likes
11

It seems solved thank you @Kal_Lam

1 Like
12

I confirm that the problem is solved. Thanks for your support @Kal_Lam

1 Like
13

Dear All
We face this problem again

image
image827×547 4.13 KB

14

Same here, having this problem too!

15

@emreozkan90, @lea_solthis, which server is it?

16

Humanitarian server
image

1 Like
17

Thank you for bringing this to the community, @emreozkan90! We will let you know when we resolve this issue.

18

@emreozkan90, @lea_solthis the server has been restored. :partying_face:

1 Like
19

thank you so much. @Kal_Lam

1 Like