Access to my account

Hello

i created my questionnaire and got a link for it. problem i cant log into my account, it keeps saying wrong credentials, i have tried to use forgot password but its not sending me the new password to my account. there is no link sent to me in my email

Elijah

Welcome to the community, @ddg! You could reach out to support@kobotoolbox.org for password-related issues. When reaching out, please be sure that you also provide the following information through the email that was registered to your user account:

  • Your username
  • Email id registered to the user account
  • Server you are using