Welcome to the community @tdiniz! Would you mind explaining your issue in detail so that we could help you out.
Here, adding new users, do you mean to configure your KoBoCollect android app so that you are able to sync your KoBoCollect android app with your KoBoToolbox server.
Hi! I managed to add the new users to the form, what i am not being able to do is have the users find the form on the KoBoCollect android app. I have confirmed the URL that is correct. The username and PW in the KoBoCollect android app is the username and PW of the user correct? or should it be of the user that built and deployed the form?
Would you mind trying out the following configuration with your KoBoCollect android app'sGeneral Settings>Server>URL:
URL
If your account is in the OCHA server, use the following URL:
https://kc.humanitarianresponse.info
Username:
xxxxxxxxxx (here type the correct username)
Password:
xxxxxxxxxx (here type the correct password)
URL
If your account is in the HHI server, use the following URL:
https://kc.kobotoolbox.org
Username:
xxxxxxxxxx (here type the correct username)
Password:
xxxxxxxxxx (here type the correct password)
For details please see the support article here on configuring your KoBoCollect android app so that you are able to sync your forms and data between KoBoCollect android app and KoBoToolbox server.