Bad gate way 502

Dear support,

please we are facing connectivity issue with kobo both on the web and the mobile version. we are getting this error on PRS Perceptions Survey on Return to Syria from Jordan JFO-2022 with username laith_altamimi_npu
The error we are receiving is following,

Access denied,

Either you don’t have access to this page or this page simply doesn’t exist,
Please try logging in using header button or contact support.

additional details 502: Bad Gateways.

Please note that it was working Thursday 24, Feb 2022

Kindly please assist.

The issue should be resolved. This was caused by our servers being overwhelmed, not any problem with your account.

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