Can not access kobo.humanitarianresponse.info 502 bad gateway

User Support Account Issues
1

Hello,
I am not able to access kobo.humanitarianresponse.info. I am getting following message

502 bad gateway
502 bad gateway1366×768 57.6 KB

Any suggestions?

Regards,
Mandar

2

I’m getting the same error. I can’t Get Blank Form on the app too.

Maybe the servers are being updated.

3

Same issues at our end.

4

Same here! I also posted a while ago.

5

Same here !!!

6

We will get back to you when we resolve the issue @mandarsathe, @paani, @rahmat, @jenolf, @sleroux.

1 Like
7

I am also getting the same message.

8

We will get back to you when we resolve this issue @nomkhosivpuu!

9

Same issue for me as well. Unable to get to login page

10

Welcome to the community, @test_amrutha! We will get back to you when we resolve this issue.

11

I’m not able to login to the server. Can you please check it. I’m getting 502 Bad Gateway.

12

@fsimon23, we will get back to you once we resolve this issue.

13

@mandarsathe, @paani, @rahmat, @jenolf, @sleroux, @nomkhosivpuu, @test_amrutha, @fsimon23 please be informed that the OCHA server is back and is functioning normally.

14

Thank you @Kal_Lam for your continuous support.

1 Like
15

Thank you so much! @Kal_Lam

1 Like
16

Thank you very much @Kal_Lam

1 Like
17

Hello there
I want to ask everyone a general question.
Before the Kobo update, there weren’t such frequent bugs. Now we face with this problem almost everyday. I guess there is no permanent solution for now. Are there any initiatives for improvement?

Thank you for your great effort so far.
Best wishes