Cannot Open Deployed Forms on Ubuntu server

Trying to view the form brings up a loading error which is either,

“Request to http://kc.domain.com/admin/formList?formID=aGbjNpZT4CazKwfqXK4wDn failed.”

Or,

“Unexpected close tag Line: 44 Column: 7 Char: >”

This happens with all forms we deploy on the server. Checking “python3 run.py --logs”, we find this error with enketo:

enketo_express_1 | 00:46:46 0|enketo | Unknown Error occurred during attempt to update cache Error: Unexpected close tag
enketo_express_1 | 00:46:46 0|enketo | Line: 44
enketo_express_1 | 00:46:46 0|enketo | Column: 7
enketo_express_1 | 00:46:46 0|enketo | Char: >
enketo_express_1 | 00:46:46 0|enketo | at error (/srv/src/enketo_express/node_modules/sax/lib/sax.js:651:10)
enketo_express_1 | 00:46:46 0|enketo | at strictFail (/srv/src/enketo_express/node_modules/sax/lib/sax.js:677:7)
enketo_express_1 | 00:46:46 0|enketo | at closeTag (/srv/src/enketo_express/node_modules/sax/lib/sax.js:871:9)
enketo_express_1 | 00:46:46 0|enketo | at SAXParser.write (/srv/src/enketo_express/node_modules/sax/lib/sax.js:1436:13)
enketo_express_1 | 00:46:46 0|enketo | at Parser.exports.Parser.Parser.parseString (/srv/src/enketo_express/node_modules/xml2js/lib/parser.js:323:31)
enketo_express_1 | 00:46:46 0|enketo | at Parser.parseString (/srv/src/enketo_express/node_modules/xml2js/lib/parser.js:5:59)
enketo_express_1 | 00:46:46 0|enketo | at /srv/src/enketo_express/app/lib/communicator.js:379:16
enketo_express_1 | 00:46:46 0|enketo | at new Promise ()
enketo_express_1 | 00:46:46 0|enketo | at _xmlToJson (/srv/src/enketo_express/app/lib/communicator.js:378:12)
enketo_express_1 | 00:46:46 0|enketo | at /srv/src/enketo_express/app/lib/communicator.js:404:9

Any ideas for a fix?

@Reclawe, maybe you could also validate your XLSForm through this online validator to see if there are any syntax issues?

Online validator says its fine. I tested that before I posted and it’s with all and any forms I make. I’m certain it’s something wrong with how the server was setup. Does that error ring any bells with you?