Cannot submit filled forms

My enumerators have an issue in submitting filled forms. there is a error message as below;
Error: Generic Exception Error (404) at https://kc,\0eGIVV14X0g

Please let me know how to rectify this problem

Are you using Collect android app or Enketo?

Collect android app

Could you share with the community the screenshot from your Collect android app General Settings>Server? Maybe this should help us identify your issue.

It was solved by themselves. Thank you.

1 Like

@anupamadias, thank you for confirming! The community would also be grateful if you could share the solution process. A lot of our members would benefit (to troubleshoot in similar cases).