Can't delete data

User Support Data Management
1

I cannot delete data or respondent answer and kobo always send message to me that it is bad request. How to solve it?

2

Hi @Panhary,

Welcome to the community! Would you mind sharing with us the screenshot of the error message you are seeing.

Besides, would you mind providing us the server you are using.

Have a great day!

1 Like
3

Dear Kal,

Here is the screenshot error message?

What do you mean by server? Chrome?

Best regards,

image003.jpg

image004.jpg

(Attachment BAD REQUEST.docx is missing)

4

Hi @Panhary,

Screen shot not received yet. Server means (are you using the https://kf.kobotoolbox.org/ link or https://kobo.humanitarianresponse.info/ to login to your user account?).

Have a great day!

5

Dear Kal,

I am using the https://kf.kobotoolbox.org/ link. I tried to attach the file of screenshot to you; however, it can’t reach you. Is there
any other way to contact you?

Regards,

image003.jpg

image004.jpg

6

Hi @Panhary,

I have just sent you a private message! Please respond over to my private message.

Have a great day!