"Could not import XLSForm!" Error

Hello, I have been trying to upload a form but keep getting the following error: “Could not import XLSForm!”. I validated the form on getODK and also was able to upload it using a colleague’s account just fine, so I assume the issue is with my account somehow. Would appreciate any advice on how to fix.

@sblue Welcome to the forum,

It would also be very helpful if you could share a few screenshots of what you’re seeing so we can diagnose the problem more accurately.

If possible, please also share your XLSForm so we can take a closer look at its structure.

On the other hand If you have not already tried form please your form using the online validator. ODK - XLSForm Online

Screenshot attached after I try to upload a form. Yes, I have tested the form on getodk, it does not have any errors. I am able to upload the form on another colleague’s account, which is also a manager account, but not my own. As a result, I believe this is an account issue and not related to the form.

@sblue could you kindly share with me the following details through a private message? Maybe I could have a closer look at your case?

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously: