Custom report page not loading

User Support Data Management
1

Hola tengo el mismo problema, he cambiado las opciones de visualización del reporte y posterior no me carga el reporte, aparece en blanco.

2

Welcome to the community @lpmendoza! Would you mind sharing with us the following through a private message?

  • Username
  • Project name
  • Server
3

Hola buenas noches,

ha podido revisar con las información enviada?

4

Username: xxxxxxx
Project name: Uso de TIC en comunidades del corredor seco
Server: Non-Humanitarian Server

Thank you very much for the help

1 Like
6

@lpmendoza, kindly please be informed that this is a bug that has been recorded in the GitHub which you could follow it here:

It should be solved in the next release of the KoBoToolbox. As a temporary fix I have reset the same for you (i.e. you should be able to view the graphs again). This time, if you wish to play around with the custom report, kindly please note the followings:

  • First change your browser language to English.
  • Then you could work with graphs and bars without any issue.

Will let you know when we have a permanent fix for this issue.

1 Like
7

Everything works perfectly!!

Thank you.

2 Likes
8

Hi @lpmendoza,

Kindly please be informed that we have a recent release of the KoBoToolbox, which should fix this issue permanently. For details, please feel free to go through the release notes: