Data collection- Cannot change the options

[byna_mosaik]

In the data collection options, I’m trying to make my web form be submitted “online only -multiple submissions” but after redeploying a form, the only option that stays selected is Online - Offline (multiple submissions) and I can not select anything else. Same problem on all projects from different accounts.

[Kal_Lam]

Welcome to the community, @byna_mosaik! Maybe this post discussed previously should help you solve your issue:

Only possible to select 'Online-Offline (multiple submission)' option in Collect Data under Forms tab

@greenbark, maybe try this out to find the difference: Select an option under the Collect Data and then select the OPEN or COPY. Paste them somewhere either in a word doc or a notepad. Do this for the rest options as well. You should notice that the URL should be a bit different for each options. The other thing you should notice is that each time you refresh the page, the option from the Collect Data gets back to the same option. You should keep in mind that they won’t change based on what y…