Data downloads issue

User Support Data Management
1

Hi,
I am trying to download my data using the XLS support type and I am choosing XML values and header. I have noticed few days ago that some features were added to the page through which we can download the data and I am having trouble downloading the data in the format I used to download it. Some variable names are not as named in the XLS form and some now include the section heading and subheadings too.
Could you please advise.
Thank You

2

Welcome to the community, @Noura! Could you share with us the screenshot of the issue so that we could have a closer look at it?

3

Thank you @Kal_Lam for your reply.
Please find below a screenshot of the data downloads
image
In the “select questions to be exported” you can notice that the names include not only the variable name but other headings (for example: dem3b_1 is my variable name , now when downloaded it appears as “survey_dem_section_dem3b_1” and I could not find any option to be able to download only the variable name as I used to)

4

Would you mind sharing with me the following through a private message so that we could have a closer look at it?

  • Username
  • Project name
  • Server
5

Thank you @Kal_Lam , the issue was fixed

2 Likes
6

Thank you for confirming, @Noura!