We have used your software to conduct a survey of families living in informal settlements in Belgrade, Serbia.
There is an error in the data that have been uploaded from your KoboCollect App to the KoboToolbox website. Answers to 14 questions are missing from approx. 533 of the 668 questionnaires. The researchers that conducted the survey can see the answers to those questions using KoboCollect App; however they cannot resubmitthe data from the App.
What to do? Is there any way to resend the data so that we get the full set of answers or salvage that data in some other way?
Additionally, is there anyway to reopen and edit a questionnaire in the App that has already be uploaded? (some questions were left blank but should be filled).
Sincerely,
Mina Medic