Data table Showing less records than submissions

User Support Data Management
1

Please help, My data table shows less records than the submissions and I do not know what to do.

2

Welcome to the community, @nsikelela1620! Kindly please be informed that we are investigating the issue and will sort it out ASAP! We will update you once we resolve it.

3

Thank you…

1 Like
5

@AZAM, we are working on a fix for this. We will update you once we resolve it!

6

@nsikelela1620, @AZAM — we’re happy to share that the issue has been resolved.

Thank you for your patience and understanding! If you notice any related issues in your project, please don’t hesitate to reach out — we’ll be glad to assist further.

7

Thank you Kal. Unfortunately my submissions still do not match the data on the data table. does that mean they are lost and irretrievable?

1 Like
8

Continuing the discussion from Data table Showing less records than submissions:

Username: xxxxxxx
SERVER:KoboToolbox
Project name: Baseline Subcomponent 2.2 Learners

There are 803 submissions but only 728 are showing

10

thank you very much Kal, my data is available now

1 Like
11

Hi @nsikelela1620,

Please be informed that the issue has now been resolved. We sincerely apologize once again for the inconvenience caused, and we truly appreciate your patience and understanding.

Feel free to reach out again if the issue persists.