Delete bulk submissions issue

[hishamdar]

Hi

I have faced a bug in Kobo during deleting a bulk of submissions in the data table ,

i mean when i filter a x field and get about more than 8000 submissions filtered , i want to delete
these filtered submissions , as the image below

but no response of deleting and does not act! no changes, i think it is a bug here or ?

Unless when i select category of number of rows to see,
here Kobo deletes the submissions properly, which meet the category selected (ex 500 rows)

bu it is not logic to delete 500 rows by 500 rows out of (8000 records)

any solutions? !

Thanks.

[Kal_Lam]

Welcome back to the community @hishamdar! Would you mind sharing with us a short video of how you tried deleting. This should help us better understand your issue.

[hishamdar]

Thank you @Kal_Lam

This is the issue captured, you will see when i do a filter and select submissions (filter of all 2020 data) and delete selected, but no changes at all . the number of filtered submissions still the same.

Hope it is clear now.

[Kal_Lam]

Here, do you wish to delete all the data form your survey project?

[hishamdar]

Not all the data , just part of it, (delete 2020 data records only, and keep 2021 ones)

to keep the survey link same and make data volume less.

is it right? as i did, the process of delete records

[Kal_Lam]

Would you mind sharing with me the following information through a private message so that we could have a closer look at it:

• Username
• Project name
• Server