Difficulties for sending the form

When I finish filling in a form, and I want to send it to the server, an error message is displayed: “sending is running in the background; try later”.

I don’t know why this problem occurs, could you help me urgently? I have a survey running and my collector agents are blocked. Thank you

Could you let us know the mode of data collection you are undergoing. It would also be helpful if you share with the community the screenshot of the issue you are facing.

Hi @esy_cari2020
Does this issue affect all your data collectors or just some of them? Could you confirm that if they have a very good internet connection on their end?


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