Download XLS and logout buttons are not responding

I am unable to download the xls form to continue edits of my forms offline and at the same time the logout button is also not responding. I have tried to clear data of the browser but nothing, tried different browsers still not responding. I have tried to read the posts on this same topic but there is clear solution I have seen yet.

Welcome back to the community, @rmanton! Could you share with us a screenshot so that we could understand your issue pictorially?


So you mean, you are not able to download your xlsform?

Exactly, I can not download and logout

@rmanton, I was able to download at my end:


Maybe you will need to clear the cache of your browser and then restart login again. It should solve your issue.