Error exporting multimedia content from a form

Good afternoon,

I am trying to export the multimedia content of a form which contains many photos and remains pending and after more than 3 hours of waiting an error appears indicating that the export has failed.

You can help me by informing how we can export multimedia content in a more agile way and that does not generate an error.

Hi @cispmed,

Have you gone through our support article DOWNLOADING PHOTOS AND OTHER MEDIA. It should help solve your issue.

Have a great day!

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Good morning,
I inform you that the link is offline.

Hi @cispmed,

Could you kindly share with us a screenshot of your issue so that we understand and better respond to your query.

Have a great day!

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