error getting form list

hi - I am getting the following error "Form listing failed. Illegal character in authority at index 26:https://kc.kobotoolbox.org/formListwhile accessinghttps://kc.kobotoolbox.org/formList
I can get the form list on my Samsung phone with the same settings but not on my Samsung tablet. I am using a public wifi but can access the internet using Chrome, so I don’t think its being blocked by the server. any ideas?

I’m teaching a workshop tomorrow and would like to figure this out asap. thanks!

Hi Cynthia,
Are you able to access this URL from that tablet?

https://kc.kobotoolbox.org/formList

It sounds like there is a network or SSL certificate error specific to the tablet’s connection which could be the result of the connection to public wifi.

Also, we haven’t deployed any changes recently that would affect the KC formList.

···

On Tuesday, February 21, 2017 at 1:49:25 PM UTC-8, Dr. Cynthia Annett wrote:

hi - I am getting the following error "Form listing failed. Illegal character in authority at index 26:https://kc.kobotoolbox.org/formListwhile accessinghttps://kc.kobotoolbox.org/formList
I can get the form list on my Samsung phone with the same settings but not on my Samsung tablet. I am using a public wifi but can access the internet using Chrome, so I don’t think its being blocked by the server. any ideas?

I’m teaching a workshop tomorrow and would like to figure this out asap. thanks!

hi Alex - thanks for getting back to me so fast

yes, I can access it using both chrome and firefox on the tablet

but I’m still getting the error on KoBoCollect

my user name is riverdoctor

···

On Feb 21, 2017, at 2:24 PM, Alex Dorey alex....@kobotoolbox.org wrote:

Hi Cynthia,
Are you able to access this URL from that tablet?

https://kc.kobotoolbox.org/formList

It sounds like there is a network or SSL certificate error specific to the tablet’s connection which could be the result of the connection to public wifi.

Also, we haven’t deployed any changes recently that would affect the KC formList.

On Tuesday, February 21, 2017 at 1:49:25 PM UTC-8, Dr. Cynthia Annett wrote:

hi - I am getting the following error "Form listing failed. Illegal character in authority at index 26:https://kc.kobotoolbox.org/formListwhile accessinghttps://kc.kobotoolbox.org/formList
I can get the form list on my Samsung phone with the same settings but not on my Samsung tablet. I am using a public wifi but can access the internet using Chrome, so I don’t think its being blocked by the server. any ideas?

I’m teaching a workshop tomorrow and would like to figure this out asap. thanks!

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