This is the error I received when using the link for users to gain access on their device. please indicate how to resolve this.
Seems like you are using a wrong URL link. Try this out under General Settings>Server>URL :
For details please see the support article here on configuring your KoBoCollect android app so that you are able to sync your forms and data between KoBoCollect android app and KoBoToolbox server.
Have a great day!
thank you. I was using the URL shareale link that was provided in settings to users. So I do not want to give enumerators my full access. How to I create user names for enumerators with their restricted access. I should have 25 enumerators
If you do not wish to share with enumerators your password, you could do one of the following:
- Share the enumerators the URL:
Note: The username along the link is your KoBoToolbox username. Here the enumerators need not enter your Username and Password separately in their KoBoCollect android app to configure.
- Create a different KoBoToolbox user account for data collection (besides the one that you have). So your user account will be the admin and the recently created user account will be data collection account (whose username and password will be shared with the enumerators and the enumerators will be using the same to configure it in the KoBoCollect android app).
- Share your project with the data collection user account as outlined in the support article here.
- You could then configure the enumerators KoBoCollect android app as outlined in post 2.
Have a great day!
thank you. i think i understand
and for the local devices you can set a administrator password (in KoBo settings) and hide the settings to the enumerator.