Export Processing

Export Will not Export, Remains as Processing

I wanted to export data today to XLS, but when I went to export, it just said “Processing.” This message stayed for over an hour. I tried on multiple browsers and had various users attempt as well.

Has this happened to anyone else? How can I resolve?

Thank you!

Hi @globalbrigades,

Tried this on both the servers viz. OCHA as well as HHI and did not see any issues. Would you mind checking your internet connection.

Have a great day!

It is working now. Thank you!


how it was solved, i’m facing the same problem
this is the first time to export data in the new interface

Welcome to the community, @YaserTaser! Would you mind sharing with the community a screenshot of your issue? This should help the community to understand your issue pictorially.