'Failed' export of all data collected in xls

Hi all,

I have a very large dataset (over 10,000 surveys/rows) with 1,600 columns. Today, I was unable to ‘prepare the export’ so I could download my data. I download the data nightly and have been doing so for two months. Just three days ago, the number of surveys hit 10,000.

Do you know if the KoBo server is experiencing some sort of overload? Is there a limit to the number of submitted surveys that a form could handle? Or is there some sort of timeout on the creation of an export?

Marly

Hi Marly,
There was a brief issue with the server which prevented exports from being created. If you try again then it should be working now.

Regards,

Alex Dorey

KoBo Developer

···

On Mon, Dec 22, 2014 at 2:14 PM, reach lebanon reach....@gmail.com wrote:

Hi all,

I have a very large dataset (over 10,000 surveys/rows) with 1,600 columns. Today, I was unable to ‘prepare the export’ so I could download my data. I download the data nightly and have been doing so for two months. Just three days ago, the number of surveys hit 10,000.

Do you know if the KoBo server is experiencing some sort of overload? Is there a limit to the number of submitted surveys that a form could handle? Or is there some sort of timeout on the creation of an export?

Marly

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

To unsubscribe from this group and stop receiving emails from it, send an email to kobo-users+...@googlegroups.com.

To post to this group, send email to kobo-...@googlegroups.com.

Visit this group at http://groups.google.com/group/kobo-users.

For more options, visit https://groups.google.com/d/optout.