Field Data Marked Final Cannot Be Sent — Server Error 500 Blocking Submissions

Finalized form submissions cannot be uploaded due to a server-side 500 error. Attempts to send data from the device return the error and prevent completion of data collection.

Hi! @arsene7 welcome to the forum.

Please take a look over this thread

Do you have media (audio, video, images, background recording) in the submission?

None of these.

@jorcabrera Do you have a solution, please?

@arsene7, apologies for the delayed response! Do you have any media attachments along with the submission you are trying to submit to the server (which is failing)?

No. I don’t have any media in the form.

@arsene7, could you kindly share with me the following details through a private message? Maybe I could have a closer look at your case?

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously:

@Kal_Lam please the images 1&3 aren’t available. Can you reshare it?

@arsene7, it seems like you still have not shared with me the requested details. Could you please share it with me so that I could start troubleshooting your issue?