Having loading issues with Enketo

Good afternoon,
Please, we are trying to save a question but the error message it is giving is what we have below.
Thanks

Request to https://kf.kobotoolbox.org/api/v2/asset_snapshots/sWgE4JfefguR7kEc5r5Swa/formList?formID=sWgE4JfefguR7kEc5r5Swa failed.

@oysbs, could you share with us a screenshot of the issue?

Error occured during the loading of this form. It is recommended not to use this form for data entry until this is resolved.

Please contact [support@kobotoolbox.org](mailto:support@kobotoolbox.org?subject=loading errors for: https%3A%2F%2Fee.kobotoolbox.org%2Fpreview%2Fi%2FuTEvWqIU&body=*%20Request%20to%20https%3A%2F%2Fkf.kobotoolbox.org%2Fapi%2Fv2%2Fasset_snapshots%2Fs3FQuVJZPdrmYCQhQZP3mh%2FformList%3FformID%3Ds3FQuVJZPdrmYCQhQZP3mh%20failed.) with the link to this page and the error message below:

Maybe you will need to share with us a data collection URL so that we would be able to see it more clearly at our end. Would appreciate if you could share with us a screenshot of your issue. Else you could also validate your xlsform through this online validator to see if there are any syntax issues in it.

Thanks. How can we get the URL

You could do this as outlined in the support article Collecting Data through Web Forms.

Hello. I am also having issues with Enketo.

I am trying to open a submission which is rendering with an error as per the following screenshot:

Server: UNOCHA
Project Name: Non-Food Items (NFI) Kit Distribution Intake Form - إستِمَارَة تَسْجِيل تَوْزِيع الحُزَمِ

thanks

FYI @Kal_Lam