Having trouble to access my kobo account

User Support Data Management
1

I can NOT access my entire account

2

I need an urgent help my institution kobo account I am managing sadly cannot be access

3

Welcome to the community, @Jtweh! Could you kindly reach out to support@kobotoolbox.org with the following details:

  • Username
  • Email ID (registered with the username)
  • Server you are using (HHI or OCHA server)

P.S. When reaching out, we would appreciate it if you could reach out with the registered email id. This should help us validate that a genuine user has reached us through email for support.