How can I fix this issue Couldn't Reach for photos

how can I fix this issue Couldn’t Reach for photos

500 Error If this is a significant error that needs to be fixed, please send a support request to support@kobotoolbox.org with information about what triggered this error.

Welcome to the community, @amalbanklasanodmarke! Could you also let us know on when do you get this error message? Could you also share a screenshot of our error message so that we could understand your issue pictorially?