How do i get blank forms in my KoBoCollect android app?

Hello everybody.
I’m using KoboCollect v1.25.1 and Android v6.0.
When I want to download a blank form I get this message : Form listing failed. Parsing failed with Handshake failed while accessing fomList

I don’t know what’s the matter because i never have trouble with KoBoCollect this is the first time i get this kind of error.


Hi @muhamad,

Would you mind having a look at the support article here to configure your KoBoCollect android app. Also please free to visit the discussions that has happened in the past here which should help sort out your issue.

Have a great day!

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