How to extract information from my phone that I did not synchronize correctly

I made the transfer of information from my phone or to the kobotoolbox server, in the main report it shows me that it was sent but in the database that I download and the one inside the server does not appear, how can I do to recover this information from my phone and transfer it to another format.

Welcome to the community, @Wilinton_8! You could do it as outlined in the support article Manually Uploading Submissions.