How to restore accidentally deleted project

User Support Data Management
1

deleted project by accident

Dear KoBoToolbox Support Team and Community,

I accidentally deleted an active research project from my KoBoToolbox dashboard earlier today. This project is the primary data collection tool for my PhD dissertation.

I have already sent a formal request to support [at] kobotoolbox [dot] org, but I am posting here in hopes of reaching the team to process this restore request when possible.

Here are the details of the deleted project:

* Username: duongjuly * Server: KoboToolbox Global (kf server)

Could an admin please kindly assist in restoring this project and its associated data submissions from system backups?

Thank you very much for your time and support!

Did you search the forum for existing solutions before posting?

Yes, I searched and couldn’t find a solution

2

@duongjuly
I have restored all your projects apologies for the delay

3

i have to the same problem.
===>
Hello KoBo Support team,

Could you please restore ALL the projects that were deleted on 16 September 2026 from our
account? We need them back — in particular one of them whose field data is currently blocked
on the enumerators’ phones (details below).

5

Hi @dileve welcome to the forum.
I edited your post to avoid sharing sensitive information.

Please contact us via support@kobotoobox.org