Humanitarianresponse.info vs kobotoolbox.org


#1

Only after great confusion have my team realised that we can’t share forms etc because some have usernames registered under humanitarianresponse.info and some have usernames registered under kobotoolbox.org.

Can you write an article explaining the difference so that new users understand? It could possibly explain what can and cannot be shared between the types of accounts?

It is not clear if we as a development focused organisation should be using one or the other. It seems people signed up randomly depending on how they found the websites.

Much appreciated! Love the app and all the functionality


#2

Hi @david_shields thanks for bringing this to our attention. We have created a help article to explain the difference and limitations between the two servers. http://support.kobotoolbox.org/getting-started/which-server-should-i-use

Hope this helps clarify! Please let us know if you think we’ve missed anything.