I am neither able to access reports on humanitarian account nor able to download data.
@sangli, could you share a screenshot so that we could better understand your issue and troubleshoot?
@sangli, it seems like you are on a self-hosted server.
No, I have not used any other server. I am using humanitarian OCHA server.
Hi @sangli, unfortunately this will happen when the number of submissions in a project gets very high and the request times out. You will need to download your data and analyse it outside of the platform Can you please send a screenshot of the downloads page if the exports are failing.