I cannot open my account

Hello dears, I have been using cobotoolbox since 08 October 2020, with the user “xxxxxxx”. For three days I can’t open my account and I also can’t send messages to the mail registered “xxxxxxx@xxxxx.xxx”.
Please, to help me solve this problem, because my data was saved on this account.
Contact to me, xxxxxxx@xxxxx.xxx

Welcome to the community @Hukumatsho! Would you mind reaching us (with the email id that was registered to your user account) through support@kobotoolbox.org for account related issues like changing passwords, requesting for deleting user accounts etc. Please provide details as outlined below while reaching for the same:

  • Username
  • Email id registered with the username
  • Server (OCHA or the HHI)