I have tried to share the deployed file with other users and it says"users not found"

I have repeatedly tried to share my deployed data with other users and it says " users not found".
My user name : xxxxxxx
User name to be shared: xxxxxxx

Welcome to the community, @berhanu_demissie! Could you also share the project name so that I could give it a try at my end?

Thank You very much. I have got it. My mistake was, I used different account from (humanitarianrespons.org and humanitarianresponse.info). I have successfully shared later.
Thanks a lot for swift response.

@berhanu_demissie, please be informed that this was an issue at our end, which has now been resolved. The sharing permissions should now work smoothly. Thank you once again for bringing this issue to our attention!