I tried to export data. unfortunately, the “processing” is now for hours

User Support Data Management
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Hi,
I’m facing the same issue. i’ve recently created a form and after few submission i tried to export data. unfortunately, the “processing” is now for hours. can you please help me?

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Welcome to the community, @monevalsp! Could you also let us know the server you are using and share a screenshot of your issue with us?

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Hi Kal,

I am facing the same kind of issues in Humanitarian server, long processing times, Authorization errors and slow servers

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Sorry, the service has been under a very heavy and unexpected load. We believe the problem to be resolved now.

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Thanks. it’s ok now.
Regards,

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@monevalsp, thank you for confirming! :clap: :heart: :partying_face:

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Still not working for us… :frowning:

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@york_rff, could you share with us the details requested below:

  • A screenshot of your issue
  • Server you are using
  • Is it an issue for a single case or is it an issue for all your projects from a specific account