Incorrect response for downloads and API

Hi
from last week my tables in “kobo.humanitarianresponse.info” return the wrong response when I want to download or retrieve data with API
responses are something like this (g0a2, q1a2) instead of correct text
although the when I check the table it’s ok
I changed the language to English but still, the tables have a problem

sample returned data:
|g0a | g0a_other |g0b | q1 |q1/q1a1|q1/q1a2|
|g0a2 | 2022-04-03 |q1a2| 0 |1 |

Welcome to the community, @mahdiniknejad! Would you mind sharing a screenshot of the error message so that the community should also be able to understand your issue pictorially?

sure
when I call API the keys are ok
but the values are something like this
api image

and the same problem when I download data from the panel
xlsx image

thanks for your reply

@mahdiniknejad, could you share the screenshot in the post without making links?

@Kal_Lam thanks for your reply
I could not send image because I was new in this community

when I call API
Screenshot 2022-04-15 17:41:37

when i download xlsx

@Kal_Lam last week the responses and values were correct but this week they are coded, something like this images
but I need correct text instead

@Kal_Lam could you help, please?