Index reshuffling at every download of the data

Hello All!

Hope you’re having a great week!

My team is facing an issue where the “Index” number of the surveys reshuffles everytime they extract the data.

Usually, when new surveys arrive they receive the continued index number serialization. However, now whenever we download the data the index is reshuffled and new surveys will be mixed randomly with old ones.

Any info on this? Anyone else facing the same issues?

Best,
Your friendly neighborhood MEAL Manager

Hi @MEAL_Manager_DEZ,

Could you upload a screenshot of issue so that it would be much easier to provide you with the possible solutions.

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