Kobo fail to login

godlove · July 26, 2021, 7:40am

Hello guys
I hope all is well on your side
I’m having trouble logging into the system because I’m getting a server error (500). Could you or your staff assist me in resolving this issue?
Cheers
Godlove

Kal_Lam · July 26, 2021, 7:46am

Which server are you using?

godlove · July 26, 2021, 7:51am

humanitarian server

Muhamad_Alqadour · July 26, 2021, 7:53am

Welcome
I’m facing this problem too

502 Bad Gateway

I can’t login to any account

Kal_Lam · July 26, 2021, 7:54am

Could you also share with us a screenshot of the same?

godlove · July 26, 2021, 8:03am

Kal_Lam · July 26, 2021, 8:04am

Thank you @godlove! This is helpful.

Kal_Lam · July 26, 2021, 8:44am

@godlove, @Muhamad_Alqadour are you still having this issue?

godlove · July 26, 2021, 9:34am

Dear @Kal_Lam
On my side, the problem is already resolved
Cheers,
Godlove

Kal_Lam · July 26, 2021, 9:50am

Thank you for confirming, @godlove!