i have to try many time to get signed in! why?
also it stops working until i sign out then sign in, an it takes much time and attempts to get signed in knowing that the internet speed is very good.
Thanks
@omar997, which server are you using at the moment?
Good Morning,
I also have the same drawback.
When logging in I get the following error.
@cispmed, are you still not able to login (even after multiple attempts)? FYI, please be informed that I did not have any issues logging into my account though. However, please feel free to reach us if you are still not able to login. We shall have a closer look at it.
At this time it is already allowing access.
Thank you.
Thank you for confirming, @cispmed! Please let us know if this should happen again.
Kobo OCHA Server (kc.humanitarianresponse.info), also i face problems with API it doesn’t work
@omar997, is login still an issue at your end? I just made a quick check and was able to login without an issue.
@omar997, could you try again when there is no server load?
Actually i had many successful attempts, but we need the data to be synchronised all time for monitoring issues.
is there any solution in the mean time?
Thanks
@omar997, please be informed that this is happening due to the server load. However, the system should be able to optimize it automatically.
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We will have a closer look at it @emreozkan90!
@emreozkan90, are you still having this issue?
No, It seems solved. Thank you! @Kal_Lam
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Thank you for confirming, @emreozkan90!
We will get back to you when we resolve this issue.
Good afternoon
It is already allowing us to access without problems.
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