KoBo server 500

User Support Account Issues
1

Hi
Kobo don’t work
Server : https://kobo.humanitarianresponse.info/

Server Error (500)

2

Same |Problem here

3

We will get back to you once we resolve this issue @iyd @lailayaacoub!

4

The problem is solved now many thanks

5

@iyd I think the problem is solved now. I can access my data successfully.

6

@iyd, @lailayaacoub please be informed that the issue has been fixed and you should not see the Server Error (500).

7
  1. Reload the web page. …
  2. Clear your browser’s cache. …
  3. Delete your browser’s cookies. …
  4. Troubleshoot as a 504 Gateway Timeout error instead. …
  5. Contacting the website is another option. …
  6. Come back later.
    }–>DGCustomerFirst
8

Welcome to the community, @Vasquez! Are you still having this issue? If yes, could you let us know the server you are using?

9
  1. Reload the web page. …
  2. Clear your browser’s cache. …
  3. Delete your browser’s cookies. …
  4. Troubleshoot as a 504 Gateway Timeout error instead. …
  5. Contacting the website is another option. …
  6. Come back later.
10

Welcome to the community, @Mullikin! Are you having server issues? If yes, could you let us know the server you are having problems with?

11

THanks.

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