[KoBo Users] Can't save form file

Hi Dana,
I'm sending this with a different subject as it's not related to Kumar's
original question. Stephen is right - you can always save a file with this
slight detour by copy-pasting its XML code into a text editor and saving it
as .xml.

Did you try if you have this issue when saving the file from Chrome?

The likely reason why you can't save your file directly from KoBoForm right
now is that you need Java installed, and if you have Java installed, it's
possible that it's the version of Java that's causing the issue. That's a
known problem caused by newer browser versions. We are fixing this issue
with the new release of KoBoForm, but you can still use the functionality
by installing an older version of Java
here<http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jre-6u33-oth-JPR>.
If your MacBook is 64 bit (here is how to
check<http://support.apple.com/kb/HT3696>),
you need to download both the x64 and x86 versions.

Let me know if that fixes your issues.

Tino

···

On Thu, Feb 20, 2014 at 6:02 AM, Aloo Stephen <stepha...@gmail.com>wrote:

Hi Dana
There is a second alternative. You can easily slelect see form text on the
menu of the kobo form and then copy the text and paste on a new document
opened using notepad +++. Remember to ensure you set the language of the
document to xml and then save as to your appropiate location.

However I believe Tino will sort you with the error.

S. Aloo
On 20 Feb 2014 10:56, "Dana Ward" <danad...@gmail.com> wrote:

Hi Tino,

I'm testing KOBO for the first time and have developed a short
questionnaire that I'd like to download onto a smartphone. However I'm not
able to "save to file" which I believe is needed to be able to download the
questionnaire onto the phones. When I try to save to file I get the error
message. It just won't save on the HD. I'm using a Macbook Pro, FYI. Not
sure whether that matters.

Thanks
Dana

On Wednesday, 19 February 2014 23:03:50 UTC+6, Tino Kreutzer wrote:

Hi Dana,
When do you see this error? What is leading up to this, i.e. what are
you trying to achieve when this happens?

Thanks,
Tino

--
Tino Kreutzer
Program Manager
KoBoToolbox | Harvard Humanitarian Initiative
Tel +1 416 879 3667 | Skype tinokreutzer
tino...@kobotoolbox.org

On Wed, Feb 19, 2014 at 2:37 AM, Dana Ward <dana...@gmail.com> wrote:

I think I maybe having the same issue so maybe I can jump in also.
Sorry if this isn't the same thing, Kumar Ji.

Java seems to be working now and I'm trying to save to file but it
won't save. Please see error message attached.

Any advice would be most welcome.

On Tuesday, 18 February 2014 16:51:19 UTC+6, Kumar Ji wrote:

Hi Team

any one can help to set the library folder for saving the designed
form. and run it.

Thanks

Note : screen snapshoot is attached for refference

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Hi Guys,

having a hard time getting the form saved! Apart from that amazing tool! THanks for all the hard work your putting into this!

I followed all the steps advised:

  1. Using Firefox
  2. Added the website address to Java, so that the error messages disappears while trying to download the file and the download box opens correctly.
  3. Still not working… Then I copied and past the file doc in C+++ however, won’t allow me to open the file from the programm… The programme freezes…

Can somebody pls. help asap!

Thanks a lot guys!

Tc

···

On Thursday, February 20, 2014 5:21:14 PM UTC+1, Tino Kreutzer wrote:

Hi Dana,

I’m sending this with a different subject as it’s not related to Kumar’s original question. Stephen is right - you can always save a file with this slight detour by copy-pasting its XML code into a text editor and saving it as .xml.

Did you try if you have this issue when saving the file from Chrome?

The likely reason why you can’t save your file directly from KoBoForm right now is that you need Java installed, and if you have Java installed, it’s possible that it’s the version of Java that’s causing the issue. That’s a known problem caused by newer browser versions. We are fixing this issue with the new release of KoBoForm, but you can still use the functionality by installing an older version of Java here. If your MacBook is 64 bit (here is how to check), you need to download both the x64 and x86 versions.

Let me know if that fixes your issues.

Tino

On Thu, Feb 20, 2014 at 6:02 AM, Aloo Stephen step...@gmail.com wrote:

Hi Dana

There is a second alternative. You can easily slelect see form text on the menu of the kobo form and then copy the text and paste on a new document opened using notepad +++. Remember to ensure you set the language of the document to xml and then save as to your appropiate location.

However I believe Tino will sort you with the error.

S. Aloo

On 20 Feb 2014 10:56, “Dana Ward” dana...@gmail.com wrote:

Hi Tino,

I’m testing KOBO for the first time and have developed a short questionnaire that I’d like to download onto a smartphone. However I’m not able to “save to file” which I believe is needed to be able to download the questionnaire onto the phones. When I try to save to file I get the error message. It just won’t save on the HD. I’m using a Macbook Pro, FYI. Not sure whether that matters.

Thanks

Dana

On Wednesday, 19 February 2014 23:03:50 UTC+6, Tino Kreutzer wrote:

Hi Dana,
When do you see this error? What is leading up to this, i.e. what are you trying to achieve when this happens?

Thanks,

Tino


Tino Kreutzer

Program Manager
KoBoToolbox | Harvard Humanitarian Initiative

Tel +1 416 879 3667 | Skype tinokreutzer

tino...@kobotoolbox.org

On Wed, Feb 19, 2014 at 2:37 AM, Dana Ward dana...@gmail.com wrote:

I think I maybe having the same issue so maybe I can jump in also. Sorry if this isn’t the same thing, Kumar Ji.

Java seems to be working now and I’m trying to save to file but it won’t save. Please see error message attached.

Any advice would be most welcome.

On Tuesday, 18 February 2014 16:51:19 UTC+6, Kumar Ji wrote:

Hi Team

any one can help to set the library folder for saving the designed form. and run it.

Thanks

Note : screen snapshoot is attached for refference

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Try notepad +++

S. Aloo

···

On 3 Mar 2014 19:42, “Arun” a.sun...@gmail.com wrote:

Hi Guys,

having a hard time getting the form saved! Apart from that amazing tool! THanks for all the hard work your putting into this!

I followed all the steps advised:

  1. Using Firefox

  2. Added the website address to Java, so that the error messages disappears while trying to download the file and the download box opens correctly.

  3. Still not working… Then I copied and past the file doc in C+++ however, won’t allow me to open the file from the programm… The programme freezes…

Can somebody pls. help asap!

Thanks a lot guys!

Tc

On Thursday, February 20, 2014 5:21:14 PM UTC+1, Tino Kreutzer wrote:

Hi Dana,

I’m sending this with a different subject as it’s not related to Kumar’s original question. Stephen is right - you can always save a file with this slight detour by copy-pasting its XML code into a text editor and saving it as .xml.

Did you try if you have this issue when saving the file from Chrome?

The likely reason why you can’t save your file directly from KoBoForm right now is that you need Java installed, and if you have Java installed, it’s possible that it’s the version of Java that’s causing the issue. That’s a known problem caused by newer browser versions. We are fixing this issue with the new release of KoBoForm, but you can still use the functionality by installing an older version of Java here. If your MacBook is 64 bit (here is how to check), you need to download both the x64 and x86 versions.

Let me know if that fixes your issues.

Tino

On Thu, Feb 20, 2014 at 6:02 AM, Aloo Stephen step...@gmail.com wrote:

Hi Dana

There is a second alternative. You can easily slelect see form text on the menu of the kobo form and then copy the text and paste on a new document opened using notepad +++. Remember to ensure you set the language of the document to xml and then save as to your appropiate location.

However I believe Tino will sort you with the error.

S. Aloo

On 20 Feb 2014 10:56, “Dana Ward” dana...@gmail.com wrote:

Hi Tino,

I’m testing KOBO for the first time and have developed a short questionnaire that I’d like to download onto a smartphone. However I’m not able to “save to file” which I believe is needed to be able to download the questionnaire onto the phones. When I try to save to file I get the error message. It just won’t save on the HD. I’m using a Macbook Pro, FYI. Not sure whether that matters.

Thanks

Dana

On Wednesday, 19 February 2014 23:03:50 UTC+6, Tino Kreutzer wrote:

Hi Dana,
When do you see this error? What is leading up to this, i.e. what are you trying to achieve when this happens?

Thanks,

Tino


Tino Kreutzer

Program Manager
KoBoToolbox | Harvard Humanitarian Initiative

Tel +1 416 879 3667 | Skype tinokreutzer

tino...@kobotoolbox.org

On Wed, Feb 19, 2014 at 2:37 AM, Dana Ward dana...@gmail.com wrote:

I think I maybe having the same issue so maybe I can jump in also. Sorry if this isn’t the same thing, Kumar Ji.

Java seems to be working now and I’m trying to save to file but it won’t save. Please see error message attached.

Any advice would be most welcome.

On Tuesday, 18 February 2014 16:51:19 UTC+6, Kumar Ji wrote:

Hi Team

any one can help to set the library folder for saving the designed form. and run it.

Thanks

Note : screen snapshoot is attached for refference

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

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Hey Aloo,

as mentioned previously, did use Notepad +++, But didn’t work…

Any further ideas guys?

Arun

···

On Monday, March 3, 2014 6:10:49 PM UTC+1, Kenyan Aloo wrote:

Try notepad +++

S. Aloo

On 3 Mar 2014 19:42, “Arun” a.su...@gmail.com wrote:

Hi Guys,

having a hard time getting the form saved! Apart from that amazing tool! THanks for all the hard work your putting into this!

I followed all the steps advised:

  1. Using Firefox

  2. Added the website address to Java, so that the error messages disappears while trying to download the file and the download box opens correctly.

  3. Still not working… Then I copied and past the file doc in C+++ however, won’t allow me to open the file from the programm… The programme freezes…

Can somebody pls. help asap!

Thanks a lot guys!

Tc

On Thursday, February 20, 2014 5:21:14 PM UTC+1, Tino Kreutzer wrote:

Hi Dana,

I’m sending this with a different subject as it’s not related to Kumar’s original question. Stephen is right - you can always save a file with this slight detour by copy-pasting its XML code into a text editor and saving it as .xml.

Did you try if you have this issue when saving the file from Chrome?

The likely reason why you can’t save your file directly from KoBoForm right now is that you need Java installed, and if you have Java installed, it’s possible that it’s the version of Java that’s causing the issue. That’s a known problem caused by newer browser versions. We are fixing this issue with the new release of KoBoForm, but you can still use the functionality by installing an older version of Java here. If your MacBook is 64 bit (here is how to check), you need to download both the x64 and x86 versions.

Let me know if that fixes your issues.

Tino

On Thu, Feb 20, 2014 at 6:02 AM, Aloo Stephen step...@gmail.com wrote:

Hi Dana

There is a second alternative. You can easily slelect see form text on the menu of the kobo form and then copy the text and paste on a new document opened using notepad +++. Remember to ensure you set the language of the document to xml and then save as to your appropiate location.

However I believe Tino will sort you with the error.

S. Aloo

On 20 Feb 2014 10:56, “Dana Ward” dana...@gmail.com wrote:

Hi Tino,

I’m testing KOBO for the first time and have developed a short questionnaire that I’d like to download onto a smartphone. However I’m not able to “save to file” which I believe is needed to be able to download the questionnaire onto the phones. When I try to save to file I get the error message. It just won’t save on the HD. I’m using a Macbook Pro, FYI. Not sure whether that matters.

Thanks

Dana

On Wednesday, 19 February 2014 23:03:50 UTC+6, Tino Kreutzer wrote:

Hi Dana,
When do you see this error? What is leading up to this, i.e. what are you trying to achieve when this happens?

Thanks,

Tino


Tino Kreutzer

Program Manager
KoBoToolbox | Harvard Humanitarian Initiative

Tel +1 416 879 3667 | Skype tinokreutzer

tino...@kobotoolbox.org

On Wed, Feb 19, 2014 at 2:37 AM, Dana Ward dana...@gmail.com wrote:

I think I maybe having the same issue so maybe I can jump in also. Sorry if this isn’t the same thing, Kumar Ji.

Java seems to be working now and I’m trying to save to file but it won’t save. Please see error message attached.

Any advice would be most welcome.

On Tuesday, 18 February 2014 16:51:19 UTC+6, Kumar Ji wrote:

Hi Team

any one can help to set the library folder for saving the designed form. and run it.

Thanks

Note : screen snapshoot is attached for refference

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

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Still not having any luck though have been working on a colleague’s computer which is Windows based. His computer also won’t save the questionnaire to file. It’s pretty frustrating.

I went to the Java site but didn’t see a reference for OSX, the options are Linux, Solaris and Windows.

We don’t have Notepad ++ but will try to download that too.

Dana

···

On Thursday, February 20, 2014 10:21:14 PM UTC+6, Tino Kreutzer wrote:

Hi Dana,

I’m sending this with a different subject as it’s not related to Kumar’s original question. Stephen is right - you can always save a file with this slight detour by copy-pasting its XML code into a text editor and saving it as .xml.

Did you try if you have this issue when saving the file from Chrome?

The likely reason why you can’t save your file directly from KoBoForm right now is that you need Java installed, and if you have Java installed, it’s possible that it’s the version of Java that’s causing the issue. That’s a known problem caused by newer browser versions. We are fixing this issue with the new release of KoBoForm, but you can still use the functionality by installing an older version of Java here. If your MacBook is 64 bit (here is how to check), you need to download both the x64 and x86 versions.

Let me know if that fixes your issues.

Tino

On Thu, Feb 20, 2014 at 6:02 AM, Aloo Stephen step...@gmail.com wrote:

Hi Dana

There is a second alternative. You can easily slelect see form text on the menu of the kobo form and then copy the text and paste on a new document opened using notepad +++. Remember to ensure you set the language of the document to xml and then save as to your appropiate location.

However I believe Tino will sort you with the error.

S. Aloo

On 20 Feb 2014 10:56, “Dana Ward” dana...@gmail.com wrote:

Hi Tino,

I’m testing KOBO for the first time and have developed a short questionnaire that I’d like to download onto a smartphone. However I’m not able to “save to file” which I believe is needed to be able to download the questionnaire onto the phones. When I try to save to file I get the error message. It just won’t save on the HD. I’m using a Macbook Pro, FYI. Not sure whether that matters.

Thanks

Dana

On Wednesday, 19 February 2014 23:03:50 UTC+6, Tino Kreutzer wrote:

Hi Dana,
When do you see this error? What is leading up to this, i.e. what are you trying to achieve when this happens?

Thanks,

Tino


Tino Kreutzer

Program Manager
KoBoToolbox | Harvard Humanitarian Initiative

Tel +1 416 879 3667 | Skype tinokreutzer

tino...@kobotoolbox.org

On Wed, Feb 19, 2014 at 2:37 AM, Dana Ward dana...@gmail.com wrote:

I think I maybe having the same issue so maybe I can jump in also. Sorry if this isn’t the same thing, Kumar Ji.

Java seems to be working now and I’m trying to save to file but it won’t save. Please see error message attached.

Any advice would be most welcome.

On Tuesday, 18 February 2014 16:51:19 UTC+6, Kumar Ji wrote:

Hi Team

any one can help to set the library folder for saving the designed form. and run it.

Thanks

Note : screen snapshoot is attached for refference

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

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Hi Dana,

With MacOS, you can use Fraise as text editor, instead Notepad++.

https://www.macupdate.com/app/mac/33751/fraise

Vincent.

with OS X 10.9.2 :wink:

···

Le 10 avr. 2014 à 03:08, dw...@psi.org a écrit :

Still not having any luck though have been working on a colleague’s computer which is Windows based. His computer also won’t save the questionnaire to file. It’s pretty frustrating.

I went to the Java site but didn’t see a reference for OSX, the options are Linux, Solaris and Windows.

We don’t have Notepad ++ but will try to download that too.

Dana

On Thursday, February 20, 2014 10:21:14 PM UTC+6, Tino Kreutzer wrote:

Hi Dana,

I’m sending this with a different subject as it’s not related to Kumar’s original question. Stephen is right - you can always save a file with this slight detour by copy-pasting its XML code into a text editor and saving it as .xml.

Did you try if you have this issue when saving the file from Chrome?

The likely reason why you can’t save your file directly from KoBoForm right now is that you need Java installed, and if you have Java installed, it’s possible that it’s the version of Java that’s causing the issue. That’s a known problem caused by newer browser versions. We are fixing this issue with the new release of KoBoForm, but you can still use the functionality by installing an older version of Java here. If your MacBook is 64 bit (here is how to check), you need to download both the x64 and x86 versions.

Let me know if that fixes your issues.

Tino

On Thu, Feb 20, 2014 at 6:02 AM, Aloo Stephen step...@gmail.com wrote:

Hi Dana

There is a second alternative. You can easily slelect see form text on the menu of the kobo form and then copy the text and paste on a new document opened using notepad +++. Remember to ensure you set the language of the document to xml and then save as to your appropiate location.

However I believe Tino will sort you with the error.

S. Aloo

On 20 Feb 2014 10:56, “Dana Ward” dana...@gmail.com wrote:

Hi Tino,

I’m testing KOBO for the first time and have developed a short questionnaire that I’d like to download onto a smartphone. However I’m not able to “save to file” which I believe is needed to be able to download the questionnaire onto the phones. When I try to save to file I get the error message. It just won’t save on the HD. I’m using a Macbook Pro, FYI. Not sure whether that matters.

Thanks

Dana

On Wednesday, 19 February 2014 23:03:50 UTC+6, Tino Kreutzer wrote:

Hi Dana,
When do you see this error? What is leading up to this, i.e. what are you trying to achieve when this happens?

Thanks,

Tino


Tino Kreutzer

Program Manager
KoBoToolbox | Harvard Humanitarian Initiative

Tel +1 416 879 3667 | Skype tinokreutzer

tino...@kobotoolbox.org

On Wed, Feb 19, 2014 at 2:37 AM, Dana Ward dana...@gmail.com wrote:

I think I maybe having the same issue so maybe I can jump in also. Sorry if this isn’t the same thing, Kumar Ji.

Java seems to be working now and I’m trying to save to file but it won’t save. Please see error message attached.

Any advice would be most welcome.

On Tuesday, 18 February 2014 16:51:19 UTC+6, Kumar Ji wrote:

Hi Team

any one can help to set the library folder for saving the designed form. and run it.

Thanks

Note : screen snapshoot is attached for refference

You received this message because you are subscribed to the Google Groups “Kobo Users” group.

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Vincent BONNAL
CIRAD - UMR TETIS
Station de Neufchâteau - Sainte-Marie
97130 Capesterre-Belle-Eau, Guadeloupe
Téléphone (0)5.90.862.977
Mobile (0)6.90.623.614
Indicatif Guadeloupe +590
http://antilles-guyane.cirad.fr - http://tetis.teledetection.fr

Hi Dana,
We added a page to help with this issue:
http://www.kobotoolbox.org/support/userguide/koboform/opening-saving-forms.

In particular, you have two options: Install the latest version of Java and
enable kobotoolbox.org in the security settings, or copy-paste your code
into a text editor. The above link will help you with both. The copy-paste
option is a workaround, but it definitely works, so long as you have a text
editor installed (for Mac OS, Fraise is a good option; another one
would be Komodo
Edit <http://komodoide.com/komodo-edit/>). I recommend fixing the Java
issue on your computer using the instructions on the above link so that
saving and opening to and from files works as well, which is of course
slightly faster than the copy-pasting solution. The page includes links on
how to download and configure Java on your computer, including for Mac OS.

If you have any problems with the instructions on the above link, please
let me know!

Tino

···

On Thu, Apr 10, 2014 at 3:08 AM, <dw...@psi.org> wrote:

Still not having any luck though have been working on a colleague's
computer which is Windows based. His computer also won't save the
questionnaire to file. It's pretty frustrating.

I went to the Java site but didn't see a reference for OSX, the options
are Linux, Solaris and Windows.

We don't have Notepad ++ but will try to download that too.

Dana

On Thursday, February 20, 2014 10:21:14 PM UTC+6, Tino Kreutzer wrote:

Hi Dana,
I'm sending this with a different subject as it's not related to Kumar's
original question. Stephen is right - you can always save a file with this
slight detour by copy-pasting its XML code into a text editor and saving it
as .xml.

Did you try if you have this issue when saving the file from Chrome?

The likely reason why you can't save your file directly from KoBoForm
right now is that you need Java installed, and if you have Java installed,
it's possible that it's the version of Java that's causing the issue.
That's a known problem caused by newer browser versions. We are fixing this
issue with the new release of KoBoForm, but you can still use the
functionality by installing an older version of Java here<http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jre-6u33-oth-JPR>.
If your MacBook is 64 bit (here is how to check<http://support.apple.com/kb/HT3696>),
you need to download both the x64 and x86 versions.

Let me know if that fixes your issues.

Tino

On Thu, Feb 20, 2014 at 6:02 AM, Aloo Stephen <step...@gmail.com>wrote:

Hi Dana
There is a second alternative. You can easily slelect see form text on
the menu of the kobo form and then copy the text and paste on a new
document opened using notepad +++. Remember to ensure you set the language
of the document to xml and then save as to your appropiate location.

However I believe Tino will sort you with the error.

S. Aloo
On 20 Feb 2014 10:56, "Dana Ward" <dana...@gmail.com> wrote:

Hi Tino,

I'm testing KOBO for the first time and have developed a short
questionnaire that I'd like to download onto a smartphone. However I'm not
able to "save to file" which I believe is needed to be able to download the
questionnaire onto the phones. When I try to save to file I get the error
message. It just won't save on the HD. I'm using a Macbook Pro, FYI. Not
sure whether that matters.

Thanks
Dana

On Wednesday, 19 February 2014 23:03:50 UTC+6, Tino Kreutzer wrote:

Hi Dana,
When do you see this error? What is leading up to this, i.e. what are
you trying to achieve when this happens?

Thanks,
Tino

--
Tino Kreutzer
Program Manager
KoBoToolbox | Harvard Humanitarian Initiative
Tel +1 416 879 3667 | Skype tinokreutzer
tino...@kobotoolbox.org

On Wed, Feb 19, 2014 at 2:37 AM, Dana Ward <dana...@gmail.com> wrote:

I think I maybe having the same issue so maybe I can jump in also.
Sorry if this isn't the same thing, Kumar Ji.

Java seems to be working now and I'm trying to save to file but it
won't save. Please see error message attached.

Any advice would be most welcome.

On Tuesday, 18 February 2014 16:51:19 UTC+6, Kumar Ji wrote:

Hi Team

any one can help to set the library folder for saving the designed
form. and run it.

Thanks

Note : screen snapshoot is attached for refference

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