Hello everyone,
Some colleagues of mine have shared with me some forms with full access rights. These forms are deployed in my KoboToolbox account but are not visible in the “Download a blank form” option of koboCollect in my smartphone. The old forms that I had created and deployed are visible in koboCollect every time I try to download a blank form.
What can I do about this?
Thanks in advance
Welcome to the community, @princekone! Could you share a screenshot of your Collect Android App's Settings>Server page with the community? This should give us some clues to troubleshoot.
Hi Kal_Lam
Thank you for your quick reply. Here is the screenshot of my Collect Android App’s Settings>Server page.
Best regards,
Issouf.
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Hi,
I wanted to restart the conversation here. Is there a solution to my problem? Is it related to my account, the configuration settings or even my smartphone?
Have a good start to the week!
Best regard
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@princekone, could you simply use the following URL https://kc.kobotoolbox.org instead of using https://kc.kobotoolbox.org/princekone? This should solve your issue.
