Dears,
I have this problem with the kobo collect application , i can’t upload any survey from my account. Can you help me to resolve this issue how i can resolve this issue?
Best
Rima Oulleik
Hi @rimaoulleik Welcome back to the forum.
Based on the screenshot you shared, I recommend reviewing the configuration of your KoboCollect app.
Please take a look at this documentation article:
Make sure the KoboCollect URL you’ve set in the app matches the server where your project is hosted:
| KoboToolbox Server | KoboCollect URL |
|---|---|
| Global KoboToolbox Server | https://kc.kobotoolbox.org/ |
| European Union KoboToolbox Server | https://kc-eu.kobotoolbox.org/ |
| Private Server | Unique to each organization |
If this is still causing problems, please share your XLSForm so we can take a closer look.
Let us know if you have any updates
Thank you for your reply.
I followed the steps and it worked successfully.
My question is, when did this change occur for the URL settings? We didn’t have this problem before
Best
