Hi I see there are post on this topics and work arounds, but these are not working for me.
I have a from which uses several .jpg, .png and .csv files. When I try up load them into Kobotoolbox it gives an error in the bottom right corner, ‘Media file could not be uploaded’ the same type of message as when you deploy a form.
After this the files still appear as a list on the web interface anyway.
When I try download the form in ODK Collect some of the media files download, but at least half do not.
I am not sure if it is something to do with the servers kc vs kf?
When I login to my account online it is kf.kobotoolbox but the url I use on the tablet is kc.kobotoolbox. If i use kf.kobotoolbox on the tablet it does not connect to the server to download. if i use kc on the tablet with the login details it connects?
I am very confused about this, any help and advice appreciated.
Thanks for the reply and sorry for the late response (in the field), and complex mixed questions.
It turned out I had one .gif file hiding in my media which was causing the issue, if the file uploaded before other jpg s it would stop them loading/working. Since removing the .gif it has worked fine.
Thanks for the link on how to setup the connection, its been useful.