Missing data on the server

Dear @Kal_Lam,

Hope you are doing well.

We have an issue with one of our projects on KOBO. The issue is the number of submissions on the server should be 7610 as shown on the KOBO interface which matches the enumerators’ report, please have a look at the screenshot:

But when we download the data we found only 7584 submissions.
Username: xxxxxxx
Project name: Food Vouchers Verification - Idleb City- FFP -Questionnaire -NWS -Rev00 -28.06.2021

Could you please support us with this issue?
Please let me know if you need more information.



@Ysr3322, the issue must have been resolved by now. FYR: