Mobile phone on collection of data

I have an issue with my phone, when I fill the enketo form online in my account it does not display any data but when other phones are used data is available. What could be the issue

@khisa, were you able to successfully submit those data to the server from the device you collected your data? Which device are you using? What is its OS and browser?

Hello, Yes the form was submitted to the account but no results. Samsung device and the browsers were chrome and opera

Anything that can be done to rectify this?